Shipping Policy

PROCESSING AND SHIPPING

At Velora, we work to process and ship your order as quickly as possible.

Orders are typically delivered within 6 to 15 business days after they have been processed and shipped.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, weather conditions, holidays, and other circumstances beyond our control.

DELIVERY TIME

Estimated delivery time is 6 to 15 business days.

Business days do not include weekends or public holidays.

Please keep in mind that delivery times may vary depending on your location and the shipping carrier.

SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information when placing an order.

Velora is not responsible for delays, additional costs, or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Once an order has been shipped and transferred to the shipping carrier, delays caused by the carrier are outside our direct control.

DELAYED ORDERS

If your order has not arrived within the expected delivery timeframe, please contact us at velora.helpme@gmail.com with your order number so we can assist you.